Quote:
Originally Posted by consiglere
Ordered mine today from telesales for $439 shipped (was eligible for $150 upgrade, waived esn transfer fee and shipping). They told me I didn't qualify for the $100 mail in rebate because my data plan wasn't $25 or more. I finished the transaction, and then called retentions who transferred me to telesales escalations who ended up giving me a $100 valued customer credit towards a new phone.
I logged into my account which had a $106 balance and noticed that my balance is now -$427 (credit of $427). I thought this was obviously a mistake since I ordered the phone on my credit card for $439. Can someone please explain how this could have happened? the $427 credit is showing up as a credit payment.
You think I should call Sprint?
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Simple. They credited your 439 payment to your account. The phone charge has not hit your account yet. Usually doesn't until the phone ships...