[SBatL8y]

And another sucky thing is that they say I'm not on the SERO plan. Which is crazy because I went through so much BS over 2 years ago to get on it. I provided the person's email, etc. Got the $30 a month 500 minutes plan. Now they're telling me I'm not on SERO, I have a Sprint fair and flexible plan. BUT, my plan is still a flat $30 a month. I told the customer service lady "seriously, you guys don't even HAVE a fair and flexible plan priced at $30 a month. You obviously screwed up somewhere." But, they dont' understand why I want it to say SERO, when I'm still getting the good deal. But yet when I got to the store to purchase a phone, they say they can't help me because I'm on SERO. I'm going to rip my hair out.