10-30-2008, 04:30 PM
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Location: chicago
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Re: Touch Pro Finally Released Through Telesales
Quote:
Originally Posted by SBatL8y
This SUCKS. I am now in the worse mood ever. I have tried everything that everyone has posted in this forum. Calling telesales, calling customer care, calling SERO, calling retentions. Retentions says they don't have the phone available to order, that I have to order through telesales. Telesales won't give me any deal besides my $75 off (still making the phone over $500). Retentions says they'll "note" my account that I should get an additional $100 credit, but that it's up to telesales whether or not they want to honor that. Then, telesales tells me they can't view notes, only customer care can. URGHHHH. I have been on the phone with Sprint for over an hour, and I'm SOOO frustrated. How did you people get these sweet dates?!?
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dude im in the same boat...i called telesales they said i cant exchange the phone for a different model..called again they said they dont have the phone yet..caled again they told me to go to a local sprint...
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