I was able to order mine without much problems. I called *2 from my current phone, got 2 transfers to sales, then I just refered to it as the PPC6850SP and then make the customer service rep say that it is the "HTC Touch Pro" for confirmation. I did not want to confuse it with a touch. I paid full price 579+tax, but them I didn't expect any discounts. I need to stop switching phones so often
