Quote:
Originally Posted by SBatL8y
This SUCKS. I am now in the worse mood ever. I have tried everything that everyone has posted in this forum. Calling telesales, calling customer care, calling SERO, calling retentions. Retentions says they don't have the phone available to order, that I have to order through telesales. Telesales won't give me any deal besides my $75 off (still making the phone over $500). Retentions says they'll "note" my account that I should get an additional $100 credit, but that it's up to telesales whether or not they want to honor that. Then, telesales tells me they can't view notes, only customer care can. URGHHHH. I have been on the phone with Sprint for over an hour, and I'm SOOO frustrated. How did you people get these sweet dates?!?
|
as long as they noted in your account your $100 credit. all you have to do is order thru telesales. when you receive your phone, call or email e-care about the $100 credit, they will see that in your notes and then credit you.
i paid 504.99+ tax, with a $150 credit waiting for me when i receive my fone.