Re: Touch Pro Release Info (consolidated criticalaudioinc info)
I had a diamond that was outside of the 30 day original purchase date. I am know on my third one due to various issues. I chatted with account services yesterday, and she said I see the diamond has been activated for less than 30 days (apparently she missed that is was the third one i had, because I ordered the first diamond on sept 14th) I had her place notes on my account that I could swap out for the pro. I called order support today and they are having a return kit sent out, and the pro is being sent with overnight shipping. So we will see. I just didnt want to take to the store and risk them saying I was outside my origianal 30 day window, and of course telesales and order support are from the philipines and I have always had good luck getting what I want from these peeps.
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