You know, people who do deserve the mogul to TP replacement are cheated out by people who call up retentions and lie to them that they are planning on canceling or beat around about false information on why their phone is "not working" and complain some more to where they get the TP at a discount price or for free.
With TP being a major success right now, Sprint has already anticipated that mogul users are going to try to take advantage of the protection service and cheat their way to getting a free phone. Doing so hurts people who deserve a replacement, who is pretty loyal to the mogul.
I'm actually calling up Sprint and asking them to curve the price for me if they would like me to renew my contract (it ends in February and I'm eligible for an upgrade in November $175 off). I'm not expecting the phone for free, but I would like to pay a reduced price on it though. AT&T has been making me an offer to switch to ppc phone or iPhone and that they were willing to negotiate handset pricing and service pricing. So you can imagine amount of choice I have. I like sprint a lot, and I think their 99$ everything plan is excellent and would like to continue using sprint and possibly get a TP soon. I'm in no rush, because my Mogul is doing just fine. I will replace it if I need to, but I'm not expecting a free phone from them.
So in general, you can say thanks to the cheaters and scammers who are bribing their way through Sprint to get a TP.
