[greencat]

I have been watching this thread and I sent an email to ecare based on what I read here. I didn’t threaten to quit (I’m still under contract). I just asked if they would replace my mogul with the touch pro based on the short comings of the mogul. Here is their response. My question is does the response say that I can purchase at $150 less then the best price of the new activation or does this basically get me to the new activation price? Thanks

Thank you for the reply.

I understand your concern regarding the issues with the Mogul handset.
Yes, there are notes for the phone issue on the account.

Now, I am glad to inform you that you can buy a latest handset, with
advanced features on a discounted price.

The Rebate on the purchase of new PCS Phone while upgrading the current
PCS Phone does not depend on the active age of the account with Sprint.
Rebate directly depends on the activate age of the currently active PCS
Phone on the account.

As a loyal customer, you qualify for our Sprint handset upgrade program.
You will receive an Instant Rebate of $150.00 on the purchase of a new
phone along with the applicable mail-in rebate. Moreover, you can buy
any handset of your choice on the online price. You qualify for this
promotion by signing a new two-year advantage agreement.

You can order your new phone online by logging in to Sprint.com and
selecting My Sprint or by visiting the Sprint Store at a location near
you.

We value your association with us. Please feel free to reply if you have
any other questions. Have a great day!

Sincerely,
Customer Service Specialist
Sprint