<p>I was one of the people who got the first wave of the diamonds when they came out in september. and from the start i had many issues with it including the horribly backwards and unresponsive d-pad, the overheating battery, and the volume. my 30 was up in the 22nd of october and so i called sprint, got my return kit and reordered another diamond. they noted on my account that if i had any issues with this one, i could return it and get the touch pro as an even exchange. i received my new diamond last week and immediately the first thing i noticed was how responsive and the fact that alot of us were victims of the first wave thing. like those who bought xbox 360s the first week they came out and had all of those issues with them. ive read every post on the touch pro forum and i see alot of people having a few griped and issues with those, especially with the d-pad. i wanted the pro, but the way my diamond is working now, i might pass and wait awhile until they fix all of the issues with the pro. anyone else who had received replacement diamonds or who purchased diamonds recently experienced this? just thought i would share that with u all... by the way, i typed this out on my diamond!</p>