Quote:
Originally Posted by ndesent1
Ok i know imma get jumped on for this but here we go.  I have a problematic mogul. (locks up on me at least 4 to 6 times a day, i miss calls, i miss texts, the keyboard has a mind of its own, and some more lil stuff). any ways i think because of the mutiple emails sprint is getting all of a sudden about moguls for touch pros they stop taking them seriously. This is my 3rd mogul in less then a year. I take it to the store and they have no clue whats wrong ( its just a sales store where i live and the nearest repair store is 2 hours away, i know i live in bumf*&k Arkansas) If i go to the do it yourself swap online i get a message that says they are out of my phone and cant do nothing for me. I emailed ecare 20 times in the last 2 weeks and they keep telling me take it to repair store....WTF...i just pissed off at the lack of service at the moment....and to add salt to the wound read these post about people getting them swtched no problems.....MY *** |
Don't feel alone, I am also on my third Mogul and it is plagued with the same problems plus it seems to shut off by itself. I sent numerous e-mails and calls. The insurance just wants to swap it for another Mogul but I said no since this is my third problematic Mogul. Finally after numerous calls and speaking to numerous supervisors I got ahold of a lady named Karen and she is sending me a new Touch Diamond since I have had so much problems.