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Old 10-25-2008, 10:34 AM
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Baffles
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Re: HELP!!! How does a SERO guy get a Touch Pro from Best Buy

I have SERO and mine went through over the phone fine. He had to call up, give them my phone # and passcode, then they processed the upgrade and activated the phone. No problems here, and several others have gone through with it. Maybe go back and ask them to call again?
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