[drexappeal]

Okay, stopped by Best Buy Westwood. Took 10 minutes for the two mobile reps to even ask me if I needed help. Finally, when they asked, I told them "Yes, I was wondering if you have the HTC Touch Pro in?" The guy that asked me if I needed help said, "Can't sell it until Sunday." My response, "Really?...Okay, but do you happen to have a demo?" He looks at his associate and asks, then looks at me and says, "Oh, yeah. We have one right over there!"

While I was waiting for them to ask me if I needed to help, I happened to notice that there was a Diamond on display, but no Touch Pro. I looked at him and said, "This one? (while pointing at the Diamond)" Looks at me and says, "Yeah, that's the Touch Pro?" My answer, "Uh, nope. That's the Diamond." It gets worse, his response was ****y, "You sure?" I said, "100% positive. Touch Pro is the silver one with the QWERTY keyboard. His response, "Hesitation...Uh, yeah, we don't have that."

Okay, so I'm trying to make logical sense of this. I'm thinking that these are the answers I could come up with:

1) He was really dumb and didn't know his product
2) He didn't want to have to do 1 more sale before closing (i.e. too lazy)
3) He knew which phone I was talking about, but was holding whatever they have in stock for his "friends/family"

No skin off my back. I was just going in to take a look at it, see what it would cost me through Best Buy. If it would be the full discount, I would've bought it on the spot. If not, I wait for EVP.

Anyhow, is this how all Best Buy Mobile peeps are? I would've been an easy sale/no-sale...Do they even want my business?...LOL.

Just thought I'd share my story. For those of you that want to know which one it was, it was Best Buy in Westwood near UCLA.