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Re: Diamond Complaints
A few questions . Do you have insurance on the unit ? Was the unit purchased through sprint telesales? Also did you speak with retentions ?
the rep forwarding you to HTC does not do anything. Sprint gives you 1 year repair /replacement service if you have insurance . the units have a 1 year manufactures warranty so sprint just returns then back
this is why i stress we make these complaints early so they are aware of the situation.
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Last edited by athlet1c; 10-24-2008 at 02:31 PM.
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