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Old 10-24-2008, 02:18 PM
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bodyhammer2000
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Re: Diamond Complaints

well, i just called sprint and clarified the heating and battery issue with them. the rep told me that i should just call HTC and tell them my problem. i was calm and very nice about the situation. i explained how unsatisfied i am with the unit, the battery, and the heat issue. he did say that i was over my 30 day return period and that there really wasn't much they could do for me! i threatened to cancel my account and go to att for the iphone. the guy really didn't seem to buge one bit and said that sprint really couldn't do anything to resolve my issue since i was over the return period. i dont know what else to do. the only other option i have is to wait for the phone to appear at the sprint store. i have a friend who works there that told me i could just give her the phone and she would return it for me. what do you guys think? was i #$%@ed over or should i just wait for my friend to exchange my phone for me personally? i really thought i would have the luck that darren wsl.1 had
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