[neilson]

I'm talking to Sprint right now, they're getting me to Tech Support. How should I position asking for a Pro?

EDIT: Woman that I spoke to basically shrugged off the issue and tried to tell me to contact HTC, and that it's not anything to be alarmed with that the phone is getting hot. She said she spoke to Tech Support, but I guess they didn't want to take the call since she said they weren't on the line when she got back to me. She did say though that I might want to bring my phone by a Repair Center to see if they can fix it or exchange the phone for another model.

Guess I have to call back, don't I?