Quote:
Originally Posted by elkilla718
I quit!!!!!! Called Sprint, told them about the situation and all of a sudden they see it as a way to make money. I had the Old $85 2000min shared plan with everythin included. All each said was that I have no data option or PIctureMail option in my plan and that I will be charged additionally. I told her to look at my account for the last 3 months and that I do have it and she continued that I don't and do I want to add it. OMG so annoying I'll stick to text messages pictures!
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When you called Sprint did you speak to a normal service rep or to a technical support rep? When I called and the autotmated lady asked how can I help you I said "Technical Support". Try that instead of talking to regular customer service reps.