Thread: Touch Pro Release Info (consolidated criticalaudioinc info)
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Old 10-22-2008, 06:15 PM
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Re: Touch Pro Release Info (consolidated criticalaudioinc info)
Quote:
Originally Posted by BigDice2000 View Post
It happened to me. They let me order it on the 19th. Checked the order and it turned out to be a Mogul. They told me to just refuse delivery and I should try to order it again in 48 hours. I am chatting with someone from ecare right now and they are telling me that the Touch Pro is still not available, so there's really not a lot you can do. Complaining wont work because they will just say the agent made an 'honest' mistake.
Sounds like you're talking to Tier 1 reps. Call retentions, explain what happened and they should be willing to correct it for you once the Touch Pro is released.