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Old 10-22-2008, 04:49 PM
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TimBal
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Re: Diamond Picmail Question

Quote:
Originally Posted by CruiSin View Post
It took three calls to sprint - first call I explained exactly what she needed to do. I even apologized for telling her how to do her job, and she seemed nice. 30 minutes later she's still troubleshooting and she ends up disconnecting me.

I call back, get someone else, explain the same thing, and he troubleshoots too. Gets me to advanced technical support who insists on troubleshooting to. I reiterate how others have gotten it fixed before - still insists on troubleshooting. 40 minutes with him and I'm on hold - I hang up. I've got work to do.

Later that night, I call back again. I explain again what needs to be done. He still insists on troubleshooting. After 72 minutes, it's fixed - what did he finally "figure out" for a solution? Remove picture mail and readd it ("that's called provisioning"). Gee, didn't I say that a friggin' hour ago??????

But it works.
So when you say it worked, do you mean that when someone sends a picture to you as a Text message, you get a picture in your PicMail account? Or do you recieve a text with a link?
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