[glassladi]

Thanks to both of you! I was pretty sure of that, but the ubergeek WoW player on the other side of my network was telling me that if one buys a Dell from BB, then they service, not Dell. He wants to make sure that there is not an equivalent to the Geek Squad for cell phones.

And yes, I have the TEP, but dang! After reading this forum, I realize that I have been not very bright in trying to exchange my aging Treo 650, using TEP!