[IFMISM]

i can confirm the 4 gigs of internal memory are not erased on a hard reset. you actually have to go into settings and erase the memory on your own. i really like the phone, but i am still going to get the pro due to the sd card. i am not a big fan of the keyboard since i have had the touch and gotten used to the on screen kb. but am on my 3rd diamond since sept 17th. i don't mind replacing the phone with it being new i do expect some glitches, but everytime they had to replace it i had to teach the tech how to erase the internal memory. that is why i need the sd card. i like to take the card out so none of the pics or anthing gets out for everyone to see or read. just my paranoia i guess, but the diamond is a great phone and i suspect it will be better with a new rom upgrade