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Old 10-17-2008, 06:46 PM
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jjbusch
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Re: Finally sprint agree to swap me from 6800 to touch pro when it release.

I'm still fighting this one. Brought my corporate sprint rep into the deal and been dealing with someone named Angela responding from dan@sprint.com

Have had several phone converstaions with CSR's, the latest being today with Angela. Same BS line about not being able to do anything more than what has been offered... which is:

Dear ,

Thank you for speaking with me today. Per our conversation we discussed your concerns with receiving additional discounts for upgrading your phone. At this time you are eligible for $150.00 off a phone and you have been offered the $100.00 rebate off up front. I advised that this was the most that could be offered and I would research to see if there is anything else that can be done. If you would like to contact me you can reach me at [phone number removed to protect the guilty]. Thank you.

Sincerely,

Angela B.
Sprint

Life is good, their offer sucks, and Sprint needs to love on it's disgruntled customers a little bit more.
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