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Just dropped an completely busted the screen on mine yesterday. It turned many different colors, and the screen is utterly indistinguishable now. Fortunately I have Voice Command on there and running, so I can still manipulate the phone functions via that, but it still sucks not seeing what I am doing. I called Asurion and told them my little story, and today I have recieved a BRAND NEW in the box PPC-6700 with the dock, chargers, all the goodies with it! I figured I would be getting another refurb from them, but they delivered the goods this time!
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