Information i recieved this morning. I am now locking this thread and anymore that are started will have ops warned and threads deleted....i will reopen threads after 10-19-08 for more speculation if the device is not released.
fromSprint Customer Solutions <ecare2@cc.sprintpcs.com>
tojosh smith <******@gmail.com>
dateFri, Oct 17, 2008 at 10:59 AM
subjectRe: Care #2008********** (Equipment - Upgrade/New Handset)
hide details 10:59 AM (11 minutes ago) Reply
Dear Josh Smith,
Thank you for your reply.
I understand that you wish to exchange the HTC Diamond with the HTC
Touch Pro. The HTC Touch Pro is yet be launched. It is scheduled to be
launched by October 19, 2008. So it will not be possible for me to order
this phone at the current moment.
However, as the phone is within the 30 day replacement program, please
write back to me after October 19, 2008 and I will assist you further.
I also recommend that you visit your nearest Sprint Store with the
current HTC Diamond. Our in-store technician will be glad to assist you.
You may click on the hyperlink below to find a convenient location.
http://www.sprintstorelocator.com
Thank you again for contacting us. We appreciate your business.