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Old 10-15-2008, 02:49 PM
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Re: Retentions Deal: $130 Shipped

Quote:
Originally Posted by jkfoxworth View Post
What was your exact email and what were the problems with the Mogul that you stated? Also, what did you say to retentions.
You gotta also keep in mind that there are other factors in determining if they will willingly work with you or not. Like how many lines of service you have currently, how long you have been on your current contract as well as how long you have been a customer of sprint along with other factors I am sure I missed. So because it worked for one person that doesn't mean it will work for you. Like I have posted before, in my situation I have been with sprint for 7 going on 8years and when I emailed ecare to complain about both my moguls, they offered to replace both of them at no cost to me what so ever. I didn't ask for a replacememt, I actually ask for a discount on the touch pro and a diamond but they willingly responded saying they will just replacing them. I already have my diamond and now I am just waiting for the pro. Again I don't know exactly what criteria they are looking for when they are looking at your account but what works for me may not work for you.
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