Quote:
Originally Posted by saumaun
Finally. I got my deal.
I have to say, I am impressed with retentions. They understood my problems and the lady was very helpful. I explained how frustrated I was, and she looked into the Touch Pro. She offered the Diamond, but I asked if it had a hard keyboard [playing dumb]. Then she offered the Touch Pro, I said how much, she said its $299. We talked about how my Mogul is $299 and we talked a bit, and she offered $199, went down to $130. I didn't want to test her kindness any further, and I agreed. She notated my account and I confirmed it was there, and then she said call back when it is released.
I'm very excited. No more waiting for my phone to reboot after my tire blows out on the highway...
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For all of you who doubt that Sprint doesn't give you deals anymore...it just shows to go you what you can get through courtesy, etc. Sometimes you have to keep calling until your get a rep who will work with you...sometimes you an get solutions through e-care or you may have to go into a store. I have never been denied anything from Sprint. It may take a while...but I've gotten pretty much everything I've wanted (e.g, free unlimited texts for 4 lines, 15% corporate discount, 15% loyalty discount, reduced costs on new phones, etc.).
Excellent work Saumaun!!!!
late,
Coz