Quote:
Originally Posted by esqueue
I am very happy for you. I never got insurance so good deals are out of the picture.
Are you serious? I wouldn't have taken that. Was it one of those things where you got a new plan and they didn't give you all info? Did they just take it upon themselves to renew your contract?
I am very interested.
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A long story short: 3 lines were on p2k (old billing system), 1 line on ensemble (new billing system). Couldn't merge the two accounts no matter what Sprint tried so were paying a lot more / month then we really had to. Finally, after constant calls to sprint, retentions canceled all the lines, waived the ETF and activated all the lines again on the same family plan. In that time we also added a new line. After that whole ordeal our contract was somehow extended two years. Ecare claims we still have rebate status of 2 years, but I don't like how our contract was extended without our explicit knowledge or consent. This was all done right after Sprint implemented its new policy that plan changes did not have to accompany contract extensions. So yeah, I was pretty mad about that. The weird thing is I had spoken to retentions about this contention I have with Sprint and the "best" they could offer me was new phones at web specials. Either I didn't try hard enough or Sprint think they can get away anything because now I'm now locked in until 2010.