lol can someone please explain to me what tha heck this means???
Dear Badboy8813,
Thank you for contacting Sprint. I am glad to assist you regarding the handset.
The handset Touch Pro is schedule to be launch on October 19, 2008. The online price of this handset Touch pro is $299.99 (after all the rebates including the mail in rebate for this handset). You can get the detail for this handset at the following hyperlink:
http://newsreleases.sprint.com/phoen...oom&ID=1195804
The handset Touch Diamond is activated on September 19, 2008. The 30-days exchange period starts from the date of the purchase of the handset. Considering the situation, I offer you the handset HTC Touch Pro at the online price under 30-days period. You need to pay the price difference for the the handset HTC Touch Diamond and HTC Touch Pro. You can keep this mail as a confirmation.
I have also notified the account regarding this. Please reply to this, after the launch of the handset HTC Touch pro. I will order the handset at the online price of the handset.
Please let me know, if you need any further assistance.
Thank you again for contacting Sprint. We appreciate your business.
Sincerely,
Johnson G.
Customer Service Specialist
Sprint
Original Message Follows:
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Customer Name: ?
Sprint PCS Phone Number: ?
Account Number: ?
Form: Ask A Question-Manage
Topic: Equipment
SUB Topic: General Inquiry
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Original Question: ngd
Question: Hello,
I purchased an HTC Touch Diamond on 9/16 and it was activated on 9/19. I am not satisfied with the performance of the device and I would like to do a 30day exchange for the upcoming Touch Pro. I don?t mind paying the difference of the two phones. Please let me know when the HTC Pro will be available and whether or not I will be able to do a 30day exchange, thank you.
Best Regards,
Badboy8813
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