Sure I can help.. Go ahead and pm me when you have some time on your hands and I can walk you through it. Meanwhile I will write up a much more detailed process for you.
Edit: This is the procedure I followed to unlock my touch.
Quote:
I did this for my Sprint Touch. I am still using it in the USA but my phone has been modified to support other carriers with no problem.
The steps are simple:
Here is what you need to do:
1. Download GetSPC(attached below)
2. Unzip to desktop
3. Turn off phone and remove battery.
4. Write down your HEX ESN
5. Power your device back on
6. Connect via ActiveSync or WMDC
7. Copy entire folder to main memory on device.
8. Run GetSPC.exe
9. In the top box type in your HEX ESN(make sure caps is on)
10. Click generate or whatever the button is named
11. The resulting number should be a 6 digit number, your MSL, write it down.
12. Search for, download and install Qualcomm's QPST tool.(not freeware)
THE FOLLOWING STEPS ARE VERY DANGEROUS SO MAKE SURE YOU FOLLOW MY DIRECTIONS EXACTLY.
13. Run QPST Configuration(run as admin if Vista)
14. From the Dialpad, dial ##3424#(##diag#)
15. Connect device to computer via USB(this will install drivers)
16. In QPST Configuration, click ports.
17. Continue to add ports until the QPST Configuration detects your phone
18. Under active phones it should display your phone.
19. Click Start Clients/Service Programming
20. Select phone and click ok.
DO NOT LEAVE FIRST TAB, THE SETTINGS TAB. THIS IS THE ONLY TAB WE WILL NEED TO CHANGE ANY SETTINGS
21. Under the settings tab, click Read from phone.
22. Input your MSL you got from GetSPC earlier.
23. Under codes where it says Service Programming, change this to 000000
24. Click Write to Phone
25. Wait 1 minute
26. Close Qualcomm QPST one window at a time.
27. Disconnect the USB cable from your device
28. Perform Soft reset once
29. Test new MSL(##000000#)
30. If new code does not go through, hard reset.
31. Depending on what device you have, follow the necessary steps to unlock your phone so you can flash a new ROM to it.
32. Install OEM ROM from carrier of choice or build your own custom ROM using the new carrier's information.
33. Follow instructions to flash new OS to device.
34. Call service provider and do some sweet talking to get them to activate the phone on their network. You may need to do some serious sweet talking because Sprint ESNs are not in Verizon's database and vice versa. This goes for all CDMA carriers.
Good luck.
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Here is a site with all the info and links as well...