Thread: Finally sprint agree to swap me from 6800 to touch pro when it release.
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Old 10-14-2008, 02:44 PM
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Re: Finally sprint agree to swap me from 6800 to touch pro when it release.
Well, I am not going to lie. I am going to try to get a Touch Pro by calling retentions. I don't want to cancel, but if that's what I have to do to get a working phone, so be it.

Now, do you guys think retentions will do anything if customer service referred me to Asurion? I'm having...

keyboard issues
spontaneous soft resets
DSOD
[happened 2 times]RANDOM HARD RESETS
freezing when in call
lock ups
white spot

If I call Sprint, say cancel, and explain how I need a phone that works, do you think they will actually care? Because I've just about had it!

Yesterday my tire blew out, and when I wanted to make a call to AAA to get a tow truck, I had to freekin wait for my phone to restart because it was frozen in the 'sleep' state.

This is unacceptable.
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