I signed up for a trial online account with XM and it worked fine, so I emailed XM tech support and told them that I get an error everytime I log in thru my paid account... below is their response:
Quote:
Dear Mr. ---,
Thank you for contacting XM.
We appreciate your correspondence and we are sorry for the difficulties that you have encountered with accessing XM Radio Online as a result of the error message.
XM Radio Online is currently undergoing a scheduled maintenance as a result the service is unavailable. Our Technicians are working assiduously to have the upgrades completed in a timely manner. We apologize for any inconvenience that this might have cause. Your patience is much appreciated as we work to improve the service.
If we can be of further assistance, please feel free to send an additional email or you may contact a Listener Care Representative directly at 1-800-XM RADIO (800-967-2346). Our Listener Care Center's hours of operation are as follows:
Monday - Saturday: 8AM - 11PM EST
Sunday: 8AM - 8PM EST
Thank you,
---
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So they're upgrading their online service and some accounts don't work?