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Old 10-11-2008, 02:18 PM
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snovvman
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Re: Picture mail help

Quote:
Originally Posted by csinsc View Post
Hi,

I checked my active profile is set to 1

I sent a picture (from my diamond) to my work phone and it said sent, it never arrived.

I sent a pic from my wifes Katana to my work phone and it came in fine

I sent a pic from my wifes katana to my diamond and it came in as a PM.

The picture mail sending for me seems to be the issue.

Any ideas?
The profile is set to 1, but does it contain the proper Vision log-in information?

Try to initiate a connection (via PIE or Opera) and make sure coverage is good, then send.

If it is bone-stock, try doing a ##RTN#, reset. This will wipe the system config and do a hard reset. I've read that this helped some. After that, ask Sprint to reprovision and IOTA. Best of luck.
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