Quote:
Originally Posted by csinsc
Hi,
I have been through tech support a few times... When I try to send a picture...
I take the picture
Push the envelope and launch send via picture mail
I add the contact phone number and press send.
The phone goes to the sending screen and it will sit there for over a day with out sending it.
My data connection is working fine the whole time this is going on and I have gone on the web to verify my picture mail account is working.
Any ideas? The phone is bone stock.
Thanks,
Chris
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Are you able to receive picture mail?
Have you verified that the recepient indeed DID NOT receive the message?
If you can receive PM but not send, how do they arrive? As an SMS or into your PM box?
Are you able to get to the Internet consistently (I know you indicate it's fine, but have you checked your Vision profile under ##DATA#)?
Has the tech tried reprovisioning your PM account and/or performed an IOTA with your phone? If not, ask them to do that. As for Advanced Support.
Take a look at this thread:
http://forum.ppcgeeks.com/showthread.php?t=37799
PM problems are not rare, even with out of the box Diamonds. I doubt it is a hardware issue that requires a swap. The store won't be able to do anything. It is matter of configuration on your side or Sprint's side.