[abovelegit]

If you haven't got your order yet, this is probably why:

Thank you for contacting ZAGG, home of the invisibleSHIELD! My name is Janet and I appreciate the opportunity to assist you.

Due to exponential growth, we have recently upgraded and transferred our fulfillment department to a larger, more efficient off-site location. This will ensure that orders will be shipped faster and more accurately in the future. Due to unforeseen issues that have developed, many orders have been delayed. Please accept our sincerest apologies for any inconvenience this may have caused.

Your order # ******** was received on September 27, 2008 and has not shipped yet. We expect all of our backlog orders to be shipped out within the next week.

The transition of upgrading our shipping facility has added temporary strain to several aspects of ZAGG Inc., but our ability to service our customers should greatly improve.

During the checkout process, you selected to have your item shipped via USPS First Class Mail (free shipping). Orders shipped using this service can take 1-2 weeks to be delivered. Once your order has left our facility you will receive a shipping confirmation email.

Please note that orders shipped via USPS do not have tracking numbers associated with them.

I hope this helps! Please feel free to contact me if you have any further questions or comments.

All the best,