Quote:
Originally Posted by EtherealRemnant
So the replacement Mogul Asurion sent me... Wow.
Turn it on. Right away, I notice the white spot (worst I've ever seen) and the fact that the whole bottom left side of the screen has LED backlight bleeding into it. I figure meh, whatever, if it works who cares? So it powers up... get to the calibration screen... tap the screen... nothing... tap it again... nothing... finally I pressed so hard that I was afraid it would break the screen and the arrow moved to the top-left corner... proceeded through the hard presses til it installed the software and reset... once the Today screen was up, I noticed that the bottom right corner of the LCD was totally warped (just like the last replacement they sent me ironically) and I tried using my thumb to tap on the start button... Lets just say that you have to press about TWICE as hard on this screen as you do on the Touch to get a response!
Called Sprint... they credited me the 65 dollars (50 deductible plus 15 for Saturday shipping that I paid) and I'm calling Asurion tomorrow to do battle. Wish me luck.
I swear that they must just take these phones, replace the housing and the top cover for the LCD panel, then mark them as "refurbished" and ship them back out...
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i just got my replacement from them too and it too has a white spot about half a cm and it's nasty! and also..when i click on the scroll bar it doesn't scroll so imma call them at 8 when they open, i think. and complain!