[scarface7174]

I agree that info from eCare is not the most reliable source of information. I was having problems with my mogul...hell with sprint in general so after shooting a few emails to eCare, I finally got them to give me a touch pro for $199 (not bad considering i've only been back with sprint for 4 months). Anyway, I've been quoted botht he 11/2 and the 10/19 release dates, and the retail prices i've been quoted were all different. Different reps, different info...all conflicting, so I wouldn't take the word of an eCare rep as the gospel.