Short answer NO. I too have tried to get ecare to offer a free or discount upgrade. No go. I don't have insurance either. My mogul has serious problem, the buttons and the kb only some time work. The rep didn't offered me any discount, but did offered me a credit on the cost of fixing up the phone.
Quote:
Originally Posted by esqueue
It is unfortunate the direction that this thread went, but I am still interested in the answer to this question. I purchased my mogul for full price and didn't pay for insurance as replacing the parts may be cheaper for me.
Of course I am not looking for a free phone but I am wondering if I call them, if it is possible to get a little extra help.
I am not changing my sero plan nor do I qualify for any upgrades.
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