[WorldWide]

Ok so I fired off another email and got this:



Thank you for contacting Sprint Customer Service. I am happy to assist
you regarding the handset upgrade.

I understand that the HTC Mogul handset active on the line ********** is
not working properly. The account is not eligible for any rebate against
the purchase of any handset. Considering the exception, I can offer the
rebate of $100.00 from my side.

You can purchase new handset from one of our following sales channels:
1) Sprint Store: You can visit nearest Sprint Store for the equipment.
The advantage is that you can view the actual equipment. Plus you can
activate the same at the store.

The nearest Sprint Store is just 2.7 miles away from you and the address
is as mentioned below:

What do you guys think? should I press it anymore? I'm still not payin $479 for this I got mortgage and a Jetta to pay for, we in a recession damnit!!!