Quote:
Originally Posted by GtBanna1
Please!!
1) "I will lie like hell" was a joke
2) How would it be insurance Fraud...when I dont have Insurance?
3) Thats your Opinion on whether my Phone not working for 3 days qualifies as a "Legit Issue" to require Sprint Assistance
Since its my Phone and not yours, the only opinion that counts there is mine...it affects me and so for me is a Very "Legit Issue"
4) I was rude to no one. Anyone who thinks typing in caps is "YELLING" has issues bigger than can be handled on this thread.
I will re-iterate that its very 8th grade...using my Freedom of Speech and freedom of expression provided for me under the Constitution.
It is my opinion just like u stated yours, I insulted no one nor am I rude to anyone in stating my difference of opinion  |
A) you show a CLEAR lack of respect for an authoritative figure (mod) who asked you nicely to stop typing in caps. THAT is rude if nothing else and the 8 year old behavior you speak of since you chose not to stop and mouth off like the child you speak of.
B) You have NO freedom of speech or expression under the Constitution in a privately owned forum/website. Go re-read your Constitution again. The 1st Amendment offers you freedom of speech and expression protection from the GOVERNMENT, not private entities, so lets drop that silly illogical argument.
If you get banned off the site you have NO free speech in here anymore anyways, so seriously get with the program and show some respect for other members and more so to the mods.
And the point on playing the system was what justifies you getting a brand new model phone to replace an old one? Have you brought it in for service to have a tech look at it? Hard reset? You cant just not do anything to try to correct the problem and expect handouts. If you have legit reasons and try the reset and techs still say its messed up and/or hardware-related then ok, you may have a legit reason to ask for a different model. But dont expect very much help on your word to get a brand new $550 phone.
As Ninja said, this behavior makes it more difficult for people with real legit problems to get swapped. i had to go through 2 weeks of hell with executive services to get a 800w swapped for a Diamond on 2 legit issues: (1) when i needed it swapped under 30 days for a problem out of the box the warehouse had 0 of them in stock so i had to wait and get a backup phone; and (2) none of the hard buttons, volume keys, anything worked on it so it was DOA. I had to go into the store and have a tech look at it to prove it was defective before they would even authorize the swap since it was now past 30 days even though it was their own fault they had none at that time. So all this behavior does is make it harder for people or when you do have a legit problem.
First attempt a hard reset and bring it in to be looked at by a tech. At least make an effort to diagnose the issue not sit here and simply think youre simply entitled to it because youre not and they wont just swap you on your word. "Sprint Assistance" in your own words means replacing your Touch for another Touch, not necessarily a newer device. Thats truth not opinion and how TEP works. Playing the system is getting a new $550 device for an old 1 year old one and bypass TEP because you took no steps to try to remedy the problem and it may be "legit" to you but you havent even attempted a remedy since its merely a software issue by the sound of it and not broken hardware which could warrant a swap- just expect to be handed a newer device for nothing.
and since you have no TEP/insurance then youre probably SOL. they may be able to justify a swap for a different phone using TEP, but what are they going to say now. There is little way a rep will be able to justify swapping you out without any repair program coverage or insurance. Realize when they swap models they put it as a TEP (repair program) swap out for an unfixable phone, which you dont even have. I see little to no way to negotiate that with them other than maybe a little off the full price to purchase. All youre left with is a 1 year manufacturer warranty where you can send it back to HTC. Itll cost you $50 or something to get a tech to even look at it without TEP.
We're all loyal customers in here so that makes you no different and its a poor excuse to get handed $550 for free, that attitude wth sprint wont get you anywhere because there are plenty of people who have had Sprint longer and pay WAY more per month to them to get little extras and such, and real legit unrepairable hardware issues at that.