I have the same problem (Verizon as well). This is the 2nd Touch i've had; the first one everything went smoothly... This time I'm stuck.
I ran Coke 2.31; ran to the point of Coke loading the RUU, on reboot it byp***** the BL and shows a PPC WM boot screen, however it hangs there...On the PC I hit CTRL+C to end the Coke batch file, let the phone sit about 2 hours, reset the phone back into BL MODE; back to boot loader it still says SPL-0.36.0000.
I tried running RUU again on the PC with a VzW signed rom from
http://forum.ppcgeeks.com/showthread.php?t=19071
which just says it can't find device.
I've tried the unbrick method on
http://forum.ppcgeeks.com/showthread.php?t=24906
however that just as described above gets to the grey loading... screen and hangs.
Any ideas?
I've tried connecting via USB and loading a signed VZA