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Re: Internet not working? Possible Fixes!!
I had the same issue. Wasted hours on phone with Sprint CS - even got to advance tech. Finally called back the next day and a CS rep had me pull the battery. Then she reset my internet account (took off my SERO plan and then added it again - according to an email I received). Afterward she had be do the update profile (which I was unable to do successfully previously). After she reset my internet I was able to do the profile update and the Internet now works just fine.
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