Quote:
Originally Posted by NinjaMom
And this is why those with legitimate issues are not taken care of with our insurance. Too many people cheating the system just trying to get a new phone for free.
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I dont know what "Cheating the System" you are talking about.
My Phone was completely out of service for 3 days was a great hindrance to me doing basic things: Conducting Business, appointments, meeting up with friends. I had a couple of embarassing moments trying to explain why I couldnt answer calls cause me Phone was Frozen for a 16 hours.
So this is not an issue of comparing suffering or who has more "legit issues" lol
I have a Plan that is better than SERO, cause my contract was up, I'm a loyal customer AND I NEGOTIATED!
Whatever the issue is, when it comes to Phone companies (Or Cable etc) the point is that the people who get what they want are usually then ones who: 1)can most CLEARLY express their problems and 2) are the most Persistant.
And even then its stilll a toss up depending on which CSR or Ecare person handles you.