Quote:
Originally Posted by Baffles
I don't know about you, but recently I've had extensive contact with several reps. I've only received two answers about the touch pro. "I don't know" and "October 19th" so I'm going to go with 10/19 telesales.
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I simply meant that no matter what question I ask them, be it simple or not, I get a different answer from every rep. Every time. It's really odd. I know Sprint is a large company, but I've never experienced such a disconnection between departments before, not to mention such uninformed csr's.