[DrGamete]

Hey all, thought I would give you a heads up; I had the same problem with my touch cracking on the volume slider side. After a call to customer service at lunch; i was told it was a known issue and i could have a refurbished phone or go to a store and beg the manager for a new one... I went to the verizon no-service Corp store; they claimed its Managers choice but still against policy; I took the store rep over to their display demo and suprise suprise the store demo had the same crack in the same place (while they told me they couldn't help me, i snapped a picture on my phone of the demo for later use). I left and went to a kiosk and they two had a cracked demo; however they unfortunately didn't have a manager on duty. I left and went to a corp store about 2 miles down the road; again their demo was cracked, after showing the manager at the 3rd store the cracked demo, photos from the other two stores, my phone and logging on to PPC Geeks from the store and showing this thread; he concluded it would be wise to replace my phone with a brand new one before I was too upset.....anyone having any troubles....just look at the in house demo phones.

Good luck; i wish VzW would have left the HTC cover alone.....the white covers are lame (and ugly).