[TurboFool]

themuffinman: I think one difference between some of our experiences and yours and others is that your phone, being purchased in January, is still under warranty. They can afford to swap your phone out because they can send it back to the manufacturer for credit. Those of us who bought at launch are past the warranty period and Sprint would eat the entire cost. I'm guessing this accounts for all the people getting trade-out deals when the rest of us can barely get discounts.