Quote:
Originally Posted by Tripdub1
That's bs...tell them you bought the phone and are a software developer. You don't plan on using it yet, you just want to work on some new software for it and you need the MSL. You may have better luck talking to someone on the phone, preferably in advanced technical support. If they still refuse, politely ask for a supervisor. The only way they should deny you is if the phone has been reported lost/stolen or the ESN is not in their system.
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Hello I tried 2 calls. Both times I got to advanced technical support. Both people told me that I they have no way of getting the MSL with having an account for that phone. The second time I asked for a sup and got a sup and she told me the same thing.
I also told them that I was a software developer working on a contract porting an application from Blackberry to HTC Diamonds. I told them it was for stock trading online.
They also told me that it is their company policy not to give out the MSL without an account.
I am not sure who elese to call anyone know who to call???