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jendand: You say "plus customization" are you talinkg about a custom extended rom? If not, what are the customizations you are talking about? The gaurdian app should not be in the rom as the rom is carrier independant and would not force sprint configs (would guess this is added in your extended rom) also it does not have any vocal sounds so again would have to guess that would come from the extended. Try a hard reset and then go through the wizard, but soft reset prior to the "customization" dialog as this will stop it from running and see how the device differs from when it runs.
-saridnour
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