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I have a ht820 and it rarely skips. I'm using the latest kitchen ROM.
The HT820 can be firmware upgraded. Look on the inside of the headband. The latest rev is SYN0948D. If yours is less than rev D, do a search and you can find the firmware to update it. I "bricked" mine once but was able to recover it. Follow the directions closely and don't muck around.
Robb
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