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Re: Sprint E-mails
I've found it to be hit and miss. I found out between calling and emailing, some support centers are on different systems and cannot see notes from other centers.
Once I emailed Ecare about swaping out a Fusic, didn't get the answer I wanted, called customer service, and they mentioned the note on my account about my question to Ecare. I called a day later and was able to get in touch with an out of country call center that didn't see those notes.
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Phones: Motorola MicroTAC 650E, Qualcomm/Kyocera QCP 860, Sanyo SCP-4700, Sanyo SCP-4900, Samsung A500, Sanyo MM-7400, Sanyo MM-7500, Samsung APH A900M, LG Fusic, LG Musiq, HTC Apache, Palm Centro, Samsung Rant, HTC Mogul, HTC Diamond, HTC Touch Pro, HTC Touch Pro 2. Samsung Moment, HTC Evo 4G
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