[dragonzkin]

Originally Posted by SirNathaniel

The only way to do that is:
1) your (I'm assuming insured) mogul is dead, bricked, damaged beyond repair, whatever, just as long as it is completely inoperable

2) the store has no moguls on hand, (after a few weeks of no significant sales, htc recalls them to the warehouse wen the new model, in this case, pro is out, as it is the replacement)

3) obviously, they have to have a touch pro on hand

I know this by experience, my 6600 died of blackscreen of death barely a month after the release of the 6700, they replaced it with a 6700. my 6700 died about 5 months after mogul launch, I got a mogul. This was all free of charge.

Were you able to do this at any store? Or was this just a sprint repair shop? I'd be interested in trying to replicate your results. My Mogul is dropping into the Dead Screen of Death every couple hours now and its my 2nd replacement.... I just think the hardware is buggy. I'd like to go up to the touch pro.