[spd2base]

Here is my email story, seems like Sprint is offering the phone for only 299.99. I made sure to tell them I do not want to renew my contract in previous emails, and they still said the phone is only 299.99.

Dear Mr. Lebron, Thank you for your reply.
We at Sprint, offer great rebates for the existing customers, depending
upon the handset life on the account. As per this rebate offer, you are
eligible for an Instant Rebate of $75.00 on the purchase of a new PCS
Phone. In January 2009, your account will be eligible for $150.00
rebate.

I am happy to inform you that the new HTC TOUCH PRO phone that you want
to purchase is for $299.99. After the Instant Rebate of $150.00, the
phone will just cost you $149.99.

At time of purchase the handset please write back to us. We will also
apply the $75.00 additional credit against the purchase after this
rebate your will cost you $74.99.

Thank you again for contacting Sprint. We appreciate your business.

Sincerely,
Andrew J.
Customer Service Specialist
Sprint




Original Message Follows:
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Bernard-

The whole issue is that I don?t want to terminate it, but I will if
Sprint doesn?t help me retain my needs for a new phone. I want a phone
with a keyboard like my Mogul, but I have problems with the letters
typing multiple letters and other tech issues with my phone. I do not
want to send in my old Mogul for a refurbished one thru the insurance. I
rather wait and replace my phone with the Touch pro. Unfortunately, the
Pro will retail at 599.99. No way I can afford that. I wish that I could
get extra discounts for the phone besides the ?phone upgrade? because
that amount is so small in comparison to the actual phone?s retail
value. Even with a $150.00 rebate it would still cost me 450.00 to buy
the Pro. Again, I'm not sure if Sprint has noticed, but we are in an
economic crisis right now in the US (besides the point). But Sprint is
unwilling to give a loyal customer for 5 years some sort of low cost
upgrade. My Mogul is still worth around $250 according to Sprint (even
though it does not work properly).

Therefore, since I will not receive any help from Sprint is why I asked
about canceling my account (and most likely will in March). The G1 is
now out and only $150 for T-Mobile and the new iPhone is only about
$175.00 for AT&T. Both phones are very comparable to the Touch Pro, but
Sprint will not help me get this phone without breaking my bank.